Frequently Asked Questions
Practical answers before you buy.
Practical answers before you buy.
No. Eastern Lens uses BaZi as a cultural framework for self-reflection. It does not predict fixed outcomes or replace professional advice.
No. You need an email address so your reading and secure links can be delivered.
We use a clearly marked noon approximation for the hour pillar. Year, month, and day pillars remain based on your date.
Interpretation is generated from a controlled knowledge base and locally hosted open-source models. We do not send birth data to external cloud AI providers.
Yes. See the sample reading page.
Most first reports are delivered within one hour after birth details are submitted.
Yes. Request a secure portal link on the subscription page.
Yes, subject to the refund policy.
No. They are cultural artifacts and symbolic reminders, not medical or financial cures.
Email [email protected] or visit the contact page.